Privacy policy

In compliance with the provisions of Spanish and European legislation on Protection of Personal Data, we inform you thatthe owner of this website and responsible party for the processing of your personal data is SISTEMAS PHOENIX MECANO ESPAÑA, S.A. (hereinafter, PHOENIX MECANO ESPAÑA), a Spanish company with registered office at calle Tarento Number 15, Plataforma Logística PLAZA, Zaragoza (Spain), Post Code 50197 and with Spanish Tax Identification Number (NIF) A50645142.

For more information about us, please see our Legal Notice.

Information on the collection and processing of personal data

Through this website we collect and process personal data, which will be added to our systems, for the purposes of (a) analysing visits, traffic and navigation through the website and other processing in accordance with our Cookie Policy; (b) to respond to queries, notifications, complaints and other requests received through the contact channels provided on the website and especially in our Legal Notice (e-mail, telephones, forms and Customer Service); (c) manage the registration as a user on our website; and (d) manage the purchase processes of our products and other purposes in accordance with the General Contract Terms and Conditions.

The legal basis for the processing of the above data, in general and without prejudice to what is indicated below, is your express consent, the execution of a contract or the adoption of pre-contractual measures (contact requests, queries, complaints or the contracting of our products).

Additionally, in the case of customers or users of our products or services, in accordance with the contractual relationship and in accordance with our legitimate interest in terms of marketing, we may send you electronic commercial communications about our own products or services identical or similar to those taken out, without prejudice to the right to object to them at any time.

In those cases where fields marked with an asterisk (*) appear, this information is mandatory, without which the corresponding request will not be processed.

The person who sends their data or other documents by the indicated means declares and guarantees that all the information provided, including any attachments, is true, correct and complete, is up to date, and that it relates to them or to the entity they represent or in whose interest they are acting.

Data communication

PHOENIX MECANO SPAIN undertakes to process your personal data confidentially and to apply appropriate and sufficient technical and organisational measures to ensure the privacy and confidentiality of it, without communicating them to third parties without your express authorisation, except in cases expressly permitted or required by law, to PM Komponenten B.V., with registered office at Havenstraat 100, Doetinchen NL-7005 (The Netherlands) and tax identification number NL813034589B01, as the parent company of PHOENIX MECANO SPAIN,for identical or compatible purposes the legal basis for such communications is the legitimate interest of the parent company in terms of optimisation of resources, centralisation and business organisation around the aforementioned commercial structure.

You are also informed that international transfers of your data are not foreseen, with the exception of your email address, data from the purchase process, which will be transferred outside the European Economic Area to an email marketing and CRM service provider for the purposes of manage and administer the sending of communications by this means and the corresponding databases. All this prior adoption of the pertinent legal measures, in particular the use of standard clauses.

Data retention

In general, PHOENIX MECANO ESPAÑA will keep your data for the necessary time to carry out the corresponding procedures in accordance with the indicated purposes and, subsequently and duly blocked, until the prescription of the possible legal responsibilities derived from the foregoing.

For the purpose of sending commercial communications, we will keep your data indefinitely, although the affected party may revoke the consent given at any time, as well as exercise the right to suppress or oppose said treatment.

All this without prejudice to what is related to the conservation of navigation data, captured through the use of cookies and other similar technologies, whose treatment and conservation is carried out in accordance with the provisions of our Cookies Policy.

Exercise of your rights

Those affected may at any time exercise their rights of access, rectification, opposition, deletion, limitation to the processing and portability of their data, as well as not being the subject of a decision based solely on the automated processing of their data, under conditions legally established. Providing and by writing to the email address [email protected]. Likewise, we inform you that you have the right to file a claim with the Spanish Data Protection Agency in the event that you consider that the processing of your data is not appropriate.